Online Return Policy
Soca Clothing wants to ensure that our customers are 100% satisfied with their online purchasing experience. If you are unhappy with your purchase, send it back to us free of charge! We will take back any regular price item we receive within 21 days of the original purchase date. A refund will be issued for all returns that meet the return requirements. All sale items ending in $.99 are final sale and are not eligible for return. We do not do price adjustments. Shipping charges are non-refundable.
Items must be in their original unworn and unwashed condition with the original tags attached. All Jewelry, Scarves, Intimates and Sale Items are FINAL SALE and NOT eligible for return.
In-Store Return Policy
For items purchased in one of our store locations, customers have 14 days to return for store credit or exchange. Items must be in their original unworn and unwashed condition with the original tags attached. We do not offer refunds for items purchased in stores. We do not do price adjustments. All sale items ending in $.99 are final sale and are not eligible for return.
Orders take 2-3 business days to process and are shipped via UPS and USPS Flat Rate Standard Shipping.
We offer Free Shipping on orders of $75 or more, after discounts and promotions are applied and before sales tax. Not happy with your purchase? Send it back free of charge! We offer free return on all items that meet our return requirements. Please note, shipping charges are non-refundable.
- $8.95 for orders less than $75.
- Free Shipping on orders of $75 or more.
- Free returns.
To Make A Return
Simply respond to your Confirmation Email stating the item you would like to return. We will then email you a prepaid shipping label. Please make sure that the item(s) you are returning meet the criteria of our return policy, package your item(s) along with your Packing Slip and mail to the address below. Soca Clothing is not responsible for items that are lost in transit.
Soca Clothing - Returns
3033 Lorna Road
Birmingham, AL 35216
You will receive a refund once we receive the returned item(s). The refund will be issued according to the original method of payment. We offer free returns for orders that meet our return requirements. Processing refunds typically takes 2-3 business days from the time we receive your return.
Why set up an account?
We encourage account set up to make your online shopping experience more pleasant. You will not be added to a mailing list by setting up an account, unless you choose to do so.
- Check out faster.
- Easily return items.
- Track new orders.